Privacy policy

1. Data controller

CELLENIC HEALTH SL (Tax ID B22530091), registered at Calle de Rafael Calvo, 30, 1A, Chamberí, 28010 Madrid, Spain. Contact: info@cellpre.com.

2. Data we process

Identification and contact data (name, email, phone, postal address), order and billing data, and technical browsing information (IP address, cookies) when you use our website.

3. Purposes and legal basis

• Manage your order, shipping and billing — contract performance.
• Reply to enquiries sent to the contact email — legitimate interest.
• Comply with legal, accounting and tax obligations — legal obligation.
• Send commercial communications only with your explicit consent.

4. Retention

We keep your data for as long as necessary for the commercial relationship and, afterwards, for the applicable statutory periods (up to 6 years for tax obligations).

5. Recipients

We do not transfer your data to third parties unless legally required. We use service providers (payment gateway, transport, web hosting and email) that act as processors and are subject to GDPR safeguards.

6. Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to info@cellpre.com. You may also file a complaint with the Spanish Data Protection Agency (aepd.es).